My Account

If my refund gets validated, how and when will I get reimbursed?

What is a refund voucher?

How to return items on Mokosoko.com and get a refund?

Do I have to pay for shipping charges when I return a product?

Can I Replace or Exchange an item rather than a refund?

Why was my item redelivered to me instead of a refund?

Do I have to return all products in my order?

Mokosoko.com tells me they have done a bank transfer but I have not received the money, what should I do?

I initiated a return and requested for pickup at my home, but no one came & it has been a while, what should I do?

What steps does MokoSoko take to prevent card fraud?