Why was my Credit/Debit Card declined?

Blocky bits

Last Update 4 jaar geleden

If you experience trouble completing payment through a debit/credit card, the first thing to do is to make sure that your card is activated for online payments and that you have enough funds/limit to complete the transaction. Your bank can help you verify these details.


Some cards issued outside Kenya are also not supported on the Bit store and may be declined. Remember that you can complete your order through Cash on Delivery and pay at your doorstep or through another available mode (s) of payment (except for some very specific regions and pickup stations, as well as for products shipped from oversea).

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